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Some skills required to facilitate using Systemic Outcome Orientation

General in-the-moment abilities:
  1.  Recognise a client’s desired outcome (CDO) statement
  2.  Distinguish CDO’s from all other types of description (especially Remedies)
  3.  Recognise when you do not have a CDO
  4.  Recognise multi-part, multi-level, multi-type CDO statements
  5.  Maintain a relevancy check in relation to the CDO
General across-time abilities:
  1.  Hold the current CDO in mind throughout the session
  2.  Model the structure/organisation of CDOs
  3.  Notice patterns in CDOs
  4.  Muse on the logic of the CDOs (e.g. presupposition, inherent logic, causal links etc.)
  5.  Track changes to a CDO and model their dynamics
Abilities to facilitate a client to:
  1.  Identity a CDO.
  2.  If client cannot identify a CDO, work within logic of their information until they can
  3.  Elaborate their CDO statement (into an embodied perception)
  4.  Identify evidence criteria for when their CDO is happening or has happened
  5.  Relate their CDO to other aspects of their experience
  6.  Explore effects of the CDO happening (ecology of self, other, system)
  7.  Explore and select from multiple CDOs
  8.  Test the robustness of their CDO.
  9.  Direct attention to salient aspects of their experience and orientate toward their CDO
  10.  Utilise when they appear to do their desired outcome
  11.  Review progress toward a previously defined CDO (i.e compare actual with desired)
Relationship with self
  1. Know own model of world, especially values, beliefs, preferences and be able to separate them from the client's.
  2. Know when client's desired outcome is incompatible with your own values – refuse or renegotiate the contract.
  3. Recognise own reactions and utilise or set aside as appropriate.
  4. Recognise and manage your need to rescue/help/solve their problem/make something happen/achieve a result/know what's best for them/tell them what you would do if you were them/etc.

Penny Tompkins & James Lawley
Penny and James are supervising neurolinguistic psychotherapists – first registered with the United Kingdom Council for Psychotherapy in 1993 – coaches in business, certified NLP trainers, and founders of The Developing Company.

They have provided consultancy to organisations as diverse as GlaxoSmithKline, Yale University Child Study Center, NASA Goddard Space Center and the Findhorn Spiritual Community in Northern Scotland.

Their book,
Metaphors in Mind
was the first comprehensive guide to Symbolic Modelling using the Clean Language of David Grove. An annotated training DVD, A Strange and Strong Sensation demonstrates their work in a live session. James has also written (with Marian Way) the first book dedicated to Clean Space: Insights in Space. Between them Penny and James have published over 200 articles and blogs freely available on their website:
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