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Example 3

And what would you like to have happen?
CLIENT: I’d like to develop a stronger sense of who I am, what is of value in me to give to myself and those around me and the world I live in; what I can do to be happier day to day and not to feel so confused, puzzled a lot of the time about myself and people. I would like to be healthy and thrive.  I have had enough of struggle and lack of energy. I would like to do something I enjoy and am at peace with without further fear of illness and needing to rest everyday.  A job that I like and manage without getting stressed out. If I choose not to work, I do not want to feel guilty any more – that would be a bonus!
Using the P.R.O model we can separate the client’s first statement into:
Desired Outcomes
  • to develop a stronger sense of who I am,
  • [to develop] what is of value in me to give to myself and those around me and the world I live in
  • [to develop] what I can do to be happier day to day
  • to be healthy and thrive.
  • to do something I enjoy and am at peace with
  • [to have] a job that I like and manage without getting stressed out.
Proposed Remedies for Problems
  • not feel so confused, puzzled a lot of the time about myself and people
  • had enough of struggle and lack of energy.
  • without fear of illness and needing to rest everyday
  • without getting stressed out,
  • not feel guilty [about choosing not to work]

Italicized words indicate the proposed remedy to the perceived problem. 

So, how to respond to such a complex opening statement? Clearly, all of these desired Outcomes, Remedies and Problems can't be addressed in this session. And one thing is for sure, we are not going to make a choice for the client, therefore we said:

And given all that, what would you like to have happen right now?


end.

Penny Tompkins & James Lawley
Penny and James are supervising neurolinguistic psychotherapists – first registered with the United Kingdom Council for Psychotherapy in 1993 – coaches in business, certified NLP trainers, and founders of The Developing Company.

They have provided consultancy to organisations as diverse as GlaxoSmithKline, Yale University Child Study Center, NASA Goddard Space Center and the Findhorn Spiritual Community in Northern Scotland.


Their book,
Metaphors in Mind
was the first comprehensive guide to Symbolic Modelling using the Clean Language of David Grove. An annotated training DVD, A Strange and Strong Sensation demonstrates their work in a live session. James has also written (with Marian Way) the first book dedicated to Clean Space: Insights in Space. Between them Penny and James have published over 200 articles and blogs freely available on their website: cleanlanguage.co.uk.
 
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