Lynne Cooper has worked with organisations to transform performance for more than a decade. Lynne and her colleagues are pioneers in the use of Symbolic Modelling and Clean Language in business, and have a reputation for getting fast and sustainable results. Lynne is the author of Business NLP for Dummies (Wiley, 2008), and co-author of The Five-Minute Coach which integrates coaching into day-to-day communications for leaders at all levels. Find out more at: changeperspectives.co.uk.
leaders, managers and supervisors can help push responsibility back down the organisation, and to move an organisation from problem thinking to outcome thinking – one five-minute conversation at a time.